Terms of service

These Terms of Service govern your access to and use of the Meivlo website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

Company Information

Brand: Meivlo
Email: into@meivlo.com
Phone: (+1) 814 616-9845
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

Use of Our Website

By using our website, you confirm that this product has no age restrictions and complies with Vietnam regulations.

You agree not to use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

Violate any applicable laws or regulations

Infringe upon our intellectual property rights or the rights of others

Transmit viruses, malware, or harmful code

Attempt to interfere with the security or operation of our website

Collect or use information from our website without authorization

Submit false, misleading, or inaccurate information

We reserve the right to refuse service, terminate access, or cancel orders if we believe these terms have been violated.

Products and Product Information

Meivlo offers night lights, lamps, lighting products, and related accessories.

We make reasonable efforts to display product descriptions, images, prices, availability, colors, dimensions, materials, and specifications accurately. However, we do not guarantee that all product information is error-free, complete, current, or exactly as displayed on your device.

Product colors may vary slightly due to screen settings, lighting conditions, photography, and manufacturing differences.

We reserve the right to modify, update, discontinue, or limit the availability of any product at any time without prior notice.

Product Safety and Proper Use

Our lighting products should be used only as intended and according to the instructions provided.

You agree to:

Use products in accordance with applicable safety instructions

Keep electrical products away from water, moisture, excessive heat, or flammable materials unless the product is specifically designed for such conditions

Use only compatible power sources, adapters, bulbs, batteries, or accessories

Keep lighting products out of reach of children where appropriate

Stop using the product immediately if it appears damaged, overheated, defective, or unsafe

Meivlo is not responsible for damage, injury, or loss caused by misuse, improper installation, unauthorized modification, neglect, or failure to follow safety instructions.

Orders and Acceptance

When you place an order, you agree that all information provided is accurate, complete, and current.

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to accept, reject, cancel, or limit any order for reasons including but not limited to:

Product unavailability

Pricing or product information errors

Suspected fraud or unauthorized payment

Shipping restrictions

Incorrect or incomplete customer information

Violation of these Terms of Service

If we cancel an order after payment has been made, we will issue a refund to the original payment method.

Prices and Payment

All prices are displayed on our website and may change without notice.

Prices may not include shipping fees, taxes, customs duties, import fees, or other charges unless clearly stated at checkout.

You agree to provide valid and authorized payment information. By submitting payment information, you authorize us or our third-party payment processors to charge the applicable amount for your order.

We are not responsible for additional fees charged by your bank, card issuer, payment provider, or local authorities.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms of Service.

Delivery times are estimates only and may vary due to destination, carrier, customs processing, weather, holidays, logistics delays, or other factors beyond our control.

Customers are responsible for providing accurate and complete shipping information.

Returns and Refunds

Returns, refunds, exchanges, cancellations, and damaged or defective items are governed by our Return & Refund Policy, which is incorporated into these Terms of Service.

Please review our Return & Refund Policy before making a purchase.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

By using our website, you agree to our Privacy Policy.

Promotions, Discounts, and Coupons

From time to time, we may offer promotions, discounts, coupon codes, or special offers.

Promotions may be subject to additional terms, expiration dates, product exclusions, order limits, or availability restrictions.

We reserve the right to modify, suspend, cancel, or refuse any promotion at any time if misuse, fraud, technical errors, or policy violations are suspected.

Intellectual Property

All content on our website, including text, product images, graphics, logos, icons, videos, designs, layouts, and software, is owned by or licensed to Meivlo and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, or use any website content without our prior written permission.

User Content and Reviews

If you submit reviews, photos, comments, feedback, suggestions, or other content to us, you grant Meivlo a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, translate, display, and distribute such content for business, marketing, and operational purposes.

You agree that your submitted content will not:

Be false, misleading, abusive, defamatory, obscene, or unlawful

Infringe the rights of any third party

Contain viruses, malware, spam, or harmful code

Violate any applicable laws or regulations

We reserve the right to remove or refuse any user content at our discretion.

Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, shipping providers, analytics tools, advertising platforms, or other services.

We are not responsible for the content, policies, security, accuracy, or practices of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated in our policies or required by applicable law.

To the fullest extent permitted by law, we do not guarantee that:

Our website will always be available, secure, uninterrupted, or error-free

Product descriptions or website content will always be complete, accurate, or current

Any defects or errors will be corrected immediately

The products will meet every individual expectation or specific use case

Some jurisdictions do not allow certain warranty limitations, so some of the above limitations may not apply to you.

Limitation of Liability

To the fullest extent permitted by applicable law, Meivlo shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or personal inconvenience arising from your use of our website, services, or products.

Our total liability for any claim related to your purchase shall not exceed the amount you paid for the specific product giving rise to the claim, except where prohibited by law.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Meivlo, its owners, employees, contractors, service providers, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your violation of these Terms of Service

Your misuse of our website, services, or products

Your violation of any law or third-party rights

Any inaccurate or misleading information you provide

Force Majeure

We are not responsible for delays or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, war, terrorism, labor disputes, government actions, customs delays, transportation disruptions, power outages, internet failures, supplier delays, or other unforeseen events.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Depending on your country or region, you may also have mandatory consumer rights under local law. Nothing in these Terms is intended to limit rights that cannot be waived under applicable law.

Changes to These Terms

We may update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page with the updated effective date.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

If you have any questions about these Terms of Service, please contact us:

Email: into@meivlo.com

Effective Date: 2026.5.28